We, Witzigs Games Ltd., understand that your trust in us, with the products and service you use with us, is our responsibility and the protection of your information is important. This notice is to help you understand how we process and maintain your information.
Why do we need your information? We may ask for names, contact numbers, address details and email details. We ask for this so we can contact you with price information, important updates and of course, invoices should you request such. We do not pass this information on to any third party and the information you provide us with is strictly for use between you and us.
How do we use your information? Your details are saved in our secure server on the cloud. This information is saved so that our customers may access their accounts and is kept on our secure cloud based system. It is only stored on hardware that is secure and not accessible to unauthorised persons.
Sensitive Data. We do not request or store any sensitive data such as financial information other than that required for day to day accountancy within Witzigs Games Ltd and any additional detail given in any telephone conversion in order to assist with a support or technical query in relation to our accounting systems, is not retained and is securely destroyed when the query is completed.
Keeping you up to date. Occasionally, we may contact you by phone, email or post. This is to advise you of any product or service we may be able to provide you with that we feel is related or you have indicated an interest in or as required to maintain a level of information relating to any service we provide you with now, e.g. web and email server maintenance, etc. If you have specifically requested that you do not want any such communications or have indicated a preference, e.g. by email only, then we will observe that request and communications format.
Fraud Protection. We do our utmost to ensure your data is safe at all times. No financial or personal detail is stored online* and not distributed to third parties. We operate a Payment with Order system for all clients. In the event we are requested by an appropriate body, i.e. The Inland Revenue, etc, we do comply to their request and may supply them with relevant financial data that we hold about you.
Credit Reference Agencies. We do not use any Credit Reference Agencies.
Access to your information. You have the right to see the information we hold about you. This is typically your name, company name and address details and contact details. As a client, we also retain transaction information and this is retained for as long as required, e.g. 6 years for accountancy purposes as prescribed by the GOV.UK web site, https://www.gov.uk/running-a-limited-company/company-and-accounting-records
Removal of Personal Data. If you believe that we hold incorrect or out of date information about you, you may request that this be updated or removed, ie your 'right to be forgotten' under GDPR requirements. We will honour any legitimate request and aim to do this within 14 days of a written (post or email) request from an authorised individual. Please note that once data is removed, we may be unable to assist with queries relating to any deleted data and as such, any future related support may incur additional time and costs to provide.
Witzigs Games Ltd. reserves the right to revise its policies at any time.
This document may not be copied or distributed without the express written permission of Witzigs Games Ltd.
This does not affect your statutory rights as a consumer.
If you have any further queries or would like to clarify any points regarding our Terms & Conditions, please contact us.
Witzigs Games Ltd, Unit 5 George Edwards Road, Fakenham, Norfolk, NR21 8NL.
Company Reg No.: 711044 VAT No.: GB 235 6618 54
This document may not be copied or distributed without the express written permission of the Managing Director of Witzigs Games Ltd.